Case Management Guidebook

Comprehensive guidance and support to professionals working in homeless and drug services

Acronyms in the Guidebook

The following are acronyms for services or initiatives listed in alphabetical order.

AA Alcoholics Anonymous

ALO Adult Literacy Organiser

BTEA Back to Education Allowance

BTEI Back to Education Initiative

BTSCFA Back to School Clothing and Footwear Allowance

BTWA Back to Work Allowance

BWA Blind Welfare Allowance

CA Cocaine Anonymous

CARI Children at Risk in Ireland

CBT Cognitive Behavioural Therapy

CDYSB City of Dublin Youth Service Board

CE Community Employment

CWO Community Welfare Officer

DCA Domicillary Care Allowance

DCC Dublin City Council

DLRCC Dún Laoghaire/Rathdown County Council

DSFA Department of Social and Family Affairs

DTCB Drug Treatment Centre Board

EEA European Economic Area

ENP Exceptional Needs Payment

ESOL English for Speakers of Other Languages

ETHOS European Typology of Homelessness and Housing Exclusion

EWO Education Welfare Officer

FIS Family Income Support

GSOC Garda Siochana Ombudsman Commission

HNA Holistic Needs Assessment

HPU Homeless Persons Unit

HRC Habitual Residence Condition

HSE Health Service Executive

IAYPC Irish Association for Young People in Care

ICCL Irish Council for Civil Liberties

ICO Interim Care Order

IDMA Infectious Disease Maintenance Allowance

INOU Irish National Organisation of the Unemployed

ISIC International Student Identity Card

JB Jobseekers Benefit

LA Local Authority

LES Local Employment Service

LGBT Lesbian, Gay, Bisexual, Transgender

LHO Local Health Office

MA Mobility Allowance

MABS Money Advice Budgeting Service

NA Narcotics Anonymous

NACD National Advisory Committee on Drugs

NALA National Adult Literacy Association

NCSE National Council for Special Education

NERA National Employment Rights Authority

NEWB National Education and Welfare Board

OECD Organisation for Economic Co-operation and Development

PLC Post Leaving Certificate Course

PPSN Personal Public Service Number

RAS Rental Accommodation Scheme

RCC Rape Crisis Centre

RIS Rehabilitation Integration Service

SHIP Social Housing Investment Programme

SLÍ Support to Live Independently (scheme)

STA Supported Temporary Accommodation

SWA Supplementary Welfare Allowance

TEA Temporary Emergency Accommodation

VEC Vocational Education Commitee

VTOS Vocational Training Opportunities Scheme