Case Management Guidebook

Comprehensive guidance and support to professionals working in homeless and drug services


Welcome to The Case Management Guidebook

The Case Management Guidebook has been devised to provide comprehensive guidance and support to professionals working in the field of homelessness and drugs, and is aimed at ensuring that a care and case management approach is used in the context of meeting diverse needs..

Need a phone number or service information?

The listings section allows you to search for contact details and information on over 450 services across the wider Dublin area

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Need answers to support plan problems?

The key interventions section has detailed information on the steps that a case manager or key workers can undertake to deal with frequently encountered issues.

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Need to know how agencies work together?

This section outlines comprehensive protocols being used by homeless services across Dublin.

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